ALLIANCE JT37CGI Service Manual Page 2

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M411429 1
© Copyright 2002, Alliance Laundry Systems LLC
All rights reserved. No part of the contents of this book may be reproduced or transmitted in any form or by any means without
the expressed written consent of the publisher.
© Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT
Table of Contents
Section 1 –Safety Information
Locating An Authorized Service Person..................4
Section 2 –Introduction
Model Identification.................................................5
Customer Service.....................................................6
Serial Plate Location................................................6
Safety Warnings and Decals ....................................7
Safety Precautions for Servicing Tumblers .............7
How A Tumbler Works ...........................................8
Section 3 –Troubleshooting
1. Motor Does Not Start.......................................11
2. Motor Overload Protector Cycles Repeatedly.12
3. Motor Runs But Cylinder Does Not Turn. ......12
4. Motor Does Not Stop.......................................12
5. Heating Element Does Not Heat or Burner
Does Not Ignite13
6. Pilot Does Not Ignite — Gas Models
(Standing Pilot Ignition) ..................................15
7. Pilot Goes Out — Gas Models
(Standing Pilot Ignition) ..................................15
8. Igniter Does Not Shut Off After Gas Ignition
— Gas Burner (Automatic Pilot Ignition) .......16
9. Igniter Does Not Glow (Gas Supply Sufficient)
— Gas Models (Glow-bar Ignition).................16
10. Igniter Glows, Sensor Opens But No Ignition
— Gas Models .................................................17
11. Igniter Glows, Sensor Opens But No Ignition
— Gas Models .................................................17
12. Burner Ignites and Goes Out Repeatedly
— Gas Models .................................................18
13. Heating Element or Burner Shuts-off
Prematurely......................................................18
14. Heating Element or Burner Repeatedly Cycles
Off On High Limit Thermostat........................19
15. Heating Element or Burner Does Not
Shut-off ............................................................19
16. Clothes Do Not Dry.........................................19
17. Tumbler Overheating.......................................20
18. Burners Not Burning Properly — Gas Models20
19. Cylinder Door Opens During Operation..........20
20. Tumbler Runs But No Steam To Coils
— Steam Models..............................................21
21. Water In Steam Line — Steam Models...........21
22. Tumbler Will Not Start, Time on Drying
Timer, Door Closed .........................................22
23. Motor Runs, Time on Drying Timer
But No Heat .....................................................23
24. No Spark to Pilot Burner .................................24
25. Spark to Pilot Burner — No Pilot Flame.........25
26. Spark To Pilot Burner — Pilot Lights
— No Main Burner..........................................26
27. Igniter Does Not Glow.....................................27
28. Igniter Glows Constantly.................................27
29. Igniter Glows, Cycles Off But Burner
Does Not Ignite................................................27
30. Igniter Does Not Glow.....................................28
31. Igniter Glows Constantly.................................28
32. Igniter Glows, Cycles Off But Burner
Does Not Ignite................................................28
33. Igniter Sparks — No Main Burner Ignition.....29
34. CSH OM Models: No Heat with cycle selected,
unit running and calling for heat......................30
35. OM Models: No Start with cycle selected, start
button pressed and door closed........................31
36. OM Models: No Display after selecting one of
the ON/SELECT keys......................................32
37. CE OM Models: No Heat with cycle selected,
unit running and calling for heat......................33
38. CG OM Models: No Heat with cycle selected,
unit running and calling for heat......................34
39. OM Models: No fan motor rotation with cycle
selected and start pressed.................................36
40. MM Models: Fan Motor Does Not Run with
door closed, cycle selected and start button
pressed .............................................................37
41. MM Models: Cylinder motor does not run or
reverse with door closed, cycle selected and
start button pressed in reversing mode or
nonreversing mode...........................................38
42. MM Models: No Heat with cycle selected, unit
running and calling for heat.............................39
43. MM Models: No Heat with cycle selected, unit
running and calling for heat.............................40
44. OM Reversing Models: No cylinder rotation or
reversing capabilities .......................................41
45. MM Models: No display after pressing the ON/
Select keys .......................................................42
46. MM Models: Motor Does Not Run with
door closed, cycle selected and start button
pressed .............................................................42
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